Donor CRM for UK & US nonprofits
Every patron known. Every gift accounted for.
OrchidHall is the considered, modern alternative to Raiser's Edge NXT and other legacy donor CRMs: online giving, receipts and Gift Aid, recurring gifts and honest reporting, with pricing you can read on this page.
| Halvorsen Family Foundation | Clinics for All | $50,000.00 |
| Elena Fischer | Monthly · Vaccine Access | $50.00 |
| Northwind Pharmaceuticals | Spring Gala 2026 | $12,500.00 |
Make a donation
Give to Second Chance Paws Rescue
Constituents
Know every supporter by name, not by record number.
Individuals, organisations and households on one calm page: lifetime giving, consent, Gift Aid status and every gift in order.
- Households and soft credits, so family giving adds up properly
- Email, post, phone and SMS consent with source and date
- Duplicate matching by ID, email, then name and postcode
Ian Hughes
Bristol · The Hughes Household
Gift entry
Gift entry that keeps the books honest.
Key a stack of cheques against control totals and post nothing until it balances. Funds, campaigns and appeals are picked from lists or created as you type.
- Batch entry with expected count and total
- Receipts issued automatically, with large and quid-pro-quo gifts flagged
- Pledges with linked payments and outstanding balances
UK Gift Aid
Claim the extra 25% without the spreadsheet.
Online, written and oral declarations are kept with a full history. OrchidHall works out which gifts are eligible, applies benefit limits and claim deadlines, and builds the HMRC schedule for you.
- Gift Aid checkbox with the HMRC wording on your donation page
- Cancelled declarations recorded, never deleted
- HMRC claim schedule exported as CSV
Claim · 6 Apr 2025 – 5 Apr 2026
Migration
Leave Raiser's Edge with your history intact.
Preview first, reconcile always. Every import ends with proof that nothing went missing.
Upload your export
Use the Raiser's Edge preset or map any CSV. Nothing is written yet.
Preview and match
See every mapped field. Records are matched by ID, email, then name and postcode; pledge payments link to open pledges.
Reconcile
Counts and totals before and after, side by side. Import again and nothing is duplicated.
Also in the box
The rest of a serious donor CRM.
Recurring giving
Monthly gifts through Stripe, with pause and cancel, on paid plans.
Pledges
Track promised gifts, link payments as they arrive and see the balance outstanding.
Segments & reports
LYBUNT, SYBUNT, retention and top donors. Save a segment, export it to CSV.
Donor portal
Supporters get a magic link to their own gifts and receipts. No password to forget.
API & single sign-on
REST API with hashed, revocable keys; Google Workspace, Entra ID or any OIDC provider (Big).
Roles, 2FA & audit log
Admin, fundraiser and read-only roles, TOTP two-factor login and an audit trail of who saw what.
EU hosting by default
Data and files live in Cloudflare's EU jurisdiction. Export everything, any time.
Year-end statements
Annual giving statements and US acknowledgement receipts with $250+ gifts flagged.
Pricing
Simple, published pricing.
You pay for the contacts you keep, never for users, and never a cut of your gifts: paid plans charge 0% on donations. Every price is on this page, including the biggest bands. Small is priced at least 20% below Little Green Light's prepaid price, the cheapest published donor CRM we found, at every size. Pay monthly, or yearly and get two months free.
Free
For small charities getting started with online giving.
- Up to 1,000 contacts
- Online donation forms
- Donor list and CSV / Raiser's Edge import
- Automatic receipts
- UK Gift Aid declarations and claims
- Full data export
Small
For growing teams that need a full donor CRM.
- Everything in Free, without donor tips
- Households, soft credits, batch entry
- Segments and reports
- Recurring giving
- Pledges and payments
Big
For larger organisations with IT and compliance needs.
- Everything in Small
- Single sign-on (Google, Entra ID, OIDC)
- REST API and API keys
- Audit log viewer
- 99.9% uptime SLA and a data processing agreement (DPA)
Price by contacts
Small
| Contacts | Monthly | Yearly (2 months free) |
|---|---|---|
| 1,001–2,500 | $29/mo | $290/yr |
| 2,501–5,000 | $39/mo | $390/yr |
| 5,001–10,000 | $49/mo | $490/yr |
| 10,001–25,000 | $69/mo | $690/yr |
| 25,001–50,000 | $89/mo | $890/yr |
| 50,001–100,000 | $149/mo | $1,490/yr |
| 100,001–200,000 | $249/mo | $2,490/yr |
Big (annual preferred)
| Contacts | Monthly | Yearly (2 months free) |
|---|---|---|
| Up to 50,000 | $249/mo | $2,490/yr |
| 50,001–100,000 | $299/mo | $2,990/yr |
| 100,001–250,000 | $599/mo | $5,990/yr |
| 250,001–500,000 | $999/mo | $9,990/yr |
| 500,001–1,000,000 | $1,499/mo | $14,990/yr |
| Over 1,000,000 | +$150/mo | per extra 250,000 contacts |
Contacts are the constituent records you haven't archived; archiving is free and keeps all history. If you go over your band we'll show a reminder, but we never block gifts, donations or imports, and we never upgrade you mid-term: your band is reviewed at renewal. All plans include roles and permissions, two-factor login, the donor portal, EU hosting and full export. Card processing is charged by Stripe on your own account, and donors can choose to cover it. On the Free plan, donors may add an optional tip to OrchidHall at checkout. Prices in US dollars, excluding any sales tax or VAT.
Migration and training
| Service | Price | What's included |
|---|---|---|
| Self-serve import | Free | CSV and Raiser's Edge exports, every plan |
| Assisted migration | $800 flat | One source system, up to 25,000 contacts |
| Big migration | $3,900 flat | Up to 250,000 contacts, two test runs |
| Training and configuration | $120/hour | Remote, booked in hours |
Compare prices
Small, per month, by contacts. Competitors at their cheapest published basis (annual or prepaid).
| Contacts | OrchidHall Small | Little Green Light (12-month prepay) | Givebutter Plus (annual) | Keela (annual) |
|---|---|---|---|---|
| 1,001–2,500 | $29 | $40.50 | $129 | $243 |
| 2,501–5,000 | $39 | $54.00 | $179 | $316 |
| 5,001–10,000 | $49 | $67.50 | $279 | $438 |
| 10,001–25,000 | $69 | $94.50 | Custom / n/a | Custom / n/a |
| 25,001–50,000 | $89 | $121.50 | Custom / n/a | Custom / n/a |
| 50,001–100,000 | $149 | $189.00 | Custom / n/a | Custom / n/a |
| 100,001–200,000 | $249 | $324.00 | Custom / n/a | Custom / n/a |
| Plan | Published price | Scales on | Fees on online gifts |
|---|---|---|---|
| Free plans | |||
| OrchidHall Free | $0/mo | Contacts (non-archived); unlimited users | 0% platform fee, optional donor tip; Stripe processing |
| Zeffy · Free | $0 | Free; funded by optional donor tips | 0% platform, processing covered by Zeffy |
| Givebutter · Free | $0 | Free; CRM upgrade (Plus) from 250 contacts | 0% with tips on; 3% + processing with tips off |
| Donorbox · Standard | $0 | Free | 2.95–3.95% platform + processing |
| Small: entry CRMs | |||
| OrchidHall Small | $29–$249/mo | Contacts (non-archived); unlimited users | 0% platform fee; Stripe processing |
| Little Green Light · By constituents | $45–$135/mo to 50k; $486–$1,458/yr prepaid | 2.5k/5k/10k/20k…50k constituents, +$15/mo per 10k above | No LGL fee; processor charges apply |
| Givebutter · Plus | $129/mo at 1,001–2,500 to $279 at 10k, annual ($29 under 250) | Contacts; custom above 10k | As Givebutter Free |
| Keela · By contacts | $164 (1k) to $438/mo (10k+), annual | Contacts | No transaction fees |
| Beacon (UK) · Starter / Standard | £33.50 / £114 per month, annual | 500–2k / 2.5k–50k contacts | 0% platform fee |
| DonorPerfect · Core / Plus / Pro | From $119/mo | Quote; tier prices not published | Not published |
| Neon CRM · Starting price | From $99/mo | Organisation revenue | Not published |
| Bloomerang · CRM | From $125/mo, billed annually | Constituents; unlimited users | Not published |
| Big: upper tiers and enterprise contracts | |||
| OrchidHall Big | $249–$1,499/mo | Contacts (non-archived); unlimited users | 0% platform fee; Stripe processing |
| Beacon (UK) · Premium | £292/mo annual, £325 monthly | 10k–100k contacts, 100 users | 0% platform fee |
| Bloomerang · Giving Platform | Quote only (no longer published) | Constituents | Not published |
| Raiser's Edge NXT · Pro, 75,000 records | $23,147/yr + $600 fee (public order form) | Records; 3-year term, +5%/yr | 2.99% + 30¢, +1.5% online-form fee |
| Raiser's Edge NXT · Higher Ed Pro, 200,000 records | $79,532/yr + $600 fee (public PO) | Records; +12% in year 2 | 2.99% + 30¢, +1.5% online-form fee |
| Raiser's Edge NXT · Essentials, 2,500 records (UK list) | From £7,896/yr | Records, up to 1M | Processing extra |
| Salesforce Nonprofit Cloud · Core / Advanced / Max | $70 / $125 / $285 per user per month | Per user; 10 licences free; implementation extra | n/a |
| Virtuous · CRM+ | Quote only | Not published | Not published |
Prices as published on 25 October 2026; see the sources linked on each vendor. "Quote only" means the vendor doesn't publish a price. Raiser's Edge NXT figures are from public order forms and purchase orders, not list prices. Blackbaud also charges 2.99% + 30¢ processing, a 1.5% fee on most online-form gifts and an annual payment enablement fee. Salesforce gives eligible nonprofits 10 licences free. Zeffy also covers card processing. Vendors change prices, so check their sites. Methodology and every source: docs/pricing.md in our repository.
Honest comparison
How we stack up, warts and all.
The same dimensions for everyone. We score ourselves on what ships today, not on the roadmap.
| Dimension | OrchidHall | Raiser's Edge NXT | Bloomerang | Little Green Light |
|---|---|---|---|---|
| Core CRM | Solid | Strong | Solid | Solid |
| Online giving | Solid | Solid | Solid | Basic |
| Receipting & tax (US + UK Gift Aid) | Solid | Solid (US-centric) | Solid | Basic |
| Migration & data export | Strong | Basic | Solid | Strong |
| Reporting & segments | Solid | Strong | Strong | Basic |
| Pricing transparency | Strong | Weak (quote-based) | Solid | Strong |
| Published security certification (e.g. SOC 2) | None yet | Unknown | Yes (SOC 2 Type II) | Unknown |
| API | Solid (Big plan) | Solid | Solid | Basic / unknown |
Scale: Strong / Solid / Basic / Weak. Based on our research of public vendor pages, October 2026. Vendors change their products and prices, so check their sites before deciding. Where incumbents are stronger: wealth screening and prospect research, events, peer-to-peer and auctions, grants management, consultant ecosystems and published SOC 2 reports.
Security
Security you can actually check.
- Two-factor login, and single sign-on on the Big plan
- Hashed session and API tokens; role-based access
- CSRF and content-security protections, rate limits
- Audit log of views, edits, exports and logins
- EU data residency for the database and files
What we don't claim
We build to be audit-ready, but OrchidHall has not been independently audited and holds no certifications such as SOC 2 or ISO 27001. When that changes, it will say so here, with the report.
A fitting hall for serious philanthropy.
Start on the Free plan today, or ask us for a guided tour of the demo organisations.